We are experiencing heavy order volume across all locations and are prioritizing work to best service our retailers.
We will adhere to the following principles as we manage daily velocity:
- Employee Safety First
- Full Compliance with Federal and State Guidelines
- Commitment to Remain Customer Focused
To ensure we can support our retailers, Phillips is regularly reviewing selling patterns and inventory availability across customers, items and categories. If customer purchasing patterns are significantly higher than normal, we may allocate products to ensure an equitable distribution of product for all customers.
We are actively managing our available inventory position and will take the necessary steps to maintain strong service levels to the greatest extent possible.
Please contact your Territory Sales Manager or Customer Care Representatives if issues arise.
Phillips Pet Food & Supplies